Do not get into the issue of the crisis and how to solve it. You can generate a misunderstanding instead of creating a connection with your customer. Okay, now that you're prepared for the crisis, let's go to the other tips! 2 – Keep an updated history of your customers The first tip on how to follow up sales is to always keep the history of interactions with your leads and customers up to date. By doing this, your follow up tends to be much more accurate. what was promised, the commitments you made with him, the main objections presented and what stage of the funnel he is in.
Following this tip is important so that you can customize your argumentative speech. The approach for the lead that is at the top of the Sales Funnel will be different from that used with the lead that is closer to the bottom. Other factors, such as the profile of the decision makers, as well as perfect mobile number list do the position that each one occupies within the company to which you want to sell a solution, also need to be stored in this history. 3 – Don’t forget the after-sales service It is quite common that the follow up is practiced only with the intention of generating more conversions. The seller seeks to make frequent contacts with the lead until he is convinced to close the deal. But then what? Should the follow up be left out after the conclusion of a sale No way.
Follow-up is also essential in the after-sales phase . This is an opportunity for the company to show that it cares about its customers' satisfaction and wants to ensure that they have a positive experience with the chosen product or service. Therefore, be sure to contact your customers after completing the purchase. Try to find out what he is thinking about the solution, what suggestions he has to make, if there are any doubts regarding its use, etc. By doing this, you stay close to your customer and start to build trust. This increases the chances of that customer making a new purchase and becoming a promoter of your brand, indicating your solution to other people. 4 – Invest in a CRM software Technology can be a strong.